Return Policy

We, at Second Specs, are glad to offer a return policy in case you are not completely satisfied with your purchase.                                                                                                                                                                                                                                                                                     
You may return your contact lenses within 10 days after receiving it in the mail.

Contact lenses orders can be returned under condition that you did not open a box. If you have open a box, contact lenses return will not be accepted.


You must contact us via email and request for Return Number before shipping it back to us. Once the Return Number has been given, you must ship your order back to us within 5 days. 
                                                                        
When we receive your order we will refund back to the original method of payment. Shipping fee will be deducted from the return amount.

If you fail to return on time, or Return Number was not requested, your shipment will be denied receipt and shipped back to you as per Canada Post or courier policies.